Support

Ultrasurf is a free software that enables users to visit websites safely and freely through a secure encrypted tunnel. It is a small file, and no installation is required.

Ultrasurf runs on Microsoft Windows. It supports Internet Explorer by default. You may also use Firefox (click here to download the Firefox add-on). To use other browsers, you need to manually set up proxy to use Ultrasurf. Certain anti-virus programs may prevent Ultrasurf from downloading or starting. If you encounter this problem, you may need to accept Ultrasurf as an exception, or temporarily disable your anti-virus software.

To download

  1. Double click the Ultrasurf download button on the top to download the zip file.
  2. Once the file has downloaded, look for it in the default location for your downloads, e.g. your downloads folder or on your desktop. The file will be called u.zip.
  3. Most operating systems will automatically unzip the Ultrasurf file when you double click it. Some may require you to manually unzip the file using a program such as WinZip or Stuffit.
  4. Once the file is unzipped, double click on the corresponding .exe file. For instance, when you unzip u.zip you will see a file called u1103.exe (or a similar name depending on the version you've downloaded) in the same folder. This is the executable file that runs Ultrasurf.
  5. Double-click the Ultrasurf executable file. Your internet browser will launch automatically, along with the Ultrasurf interface. A golden lock on the lower right-hand corner of your screen indicates Ultrasurf is on.
  6. The Ultrasurf interface gives you the option of adjusting your settings. However, the software will work without any adjustments.
  7. Browse the internet in safety and freedom.
  8. To close Ultrasurf, simply close the Ultrasurf interface.

Additional assistance

If you are having difficulty installing or using Ultrasurf, visit our User Center. You may also view Freedom House's video tutorial here.

Add-on for Firefox

Firefox users need to download the firefox add-on besides the above software:

Download Firefox add-on(.xpi)

Installation

Drag the wjbutton_en.xpi file to the Firefox window. Click the "Install" button in the pop-up window to install it. The Ultrasurf icon will show at the right-bottom of the firefox window. Close all firefox windows and re-open firefox.

A grayed-out Ultrasurf icon means Ultrasurf is disabled. A bright colorful icon means Ultrasurf is enabled. Click it to enable/disable it. To change the settings or uninstall it, go to "tools/add-ons" of firefox.

Automatic upgrade

When Ultrasurf software releases a new version, you will see a pop-up window telling you to download the latest version when you open the Ultrasurf home page.

UltraVPN

Ultrasurf only tunnels your browser traffic, UltraVPN tunnels all traffic on your computer.

Download UltraVPN